SHIPPING & RETURNS

Orders

Every item is handmade, once it has been ordered and paid for in full by the customer. Please allow 1-2 weeks for the making and delivery of your item once purchased. This can differ depending on order demand at the time and which country you are ordering from.

Shipping

We are not responsible for any delays with packages once sent, or items that may get lost in the post once sent that are out of our control.

International Shipping

We ship internationally to the following countries: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Greece, Hong Kong, Iceland, Israel, Italy, Japan, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Portugal, Russia, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom (England, Ireland, Scotland, Wales).

International packages may require local taxes or custom fees which are to be paid for by the customer themselves. Cross-border shipments are also subject to opening and inspection if needed by customs authorities.

Standard Shipping Estimates

Italy 2-3 days once posted.
Europe 5-8 days once posted.
Rest of the world 7-14 days once posted.

Returns

Thank you so much for supporting us. Garments are made to order and due to the nature of our store we do not offer returns or exchanges.

If you have any questions about any of our items please feel free to contact us: info@nataschawanvestraut.com.

At this time all items listed on the e-store are FINAL SALE.

 

For all inquiries, a tailor-made or creation request write us at info@nataschawanvestraut.com.